Our IT Services

We offer a full range of IT services to support every part of your business, from day-to-day IT support to strategic planning and security. 

Whether you need local engineers to manage your devices, cloud solutions to improve collaboration, or a partner to define your IT strategy, we provide solutions that are reliable, proactive and secure.

Managed IT Services

Our Managed IT Services take the stress out of technology. We watch over your IT 24/7 and proactively prevent and resolve issues.

With Managed IT Services, your team can focus on the business while we keep technology running efficiently. 

IT Support

Helpdesk, remote assistance, and onsite support for devices and users.

Microsoft Intune & Autopilot for secure, streamlined device provisioning.

Transparent, predictable costs with service level guarantees.

Smooth setup and transition to S2 without disruption.

Protect servers, workstations, and Microsoft 365 data with tested, reliable recovery.

Cloud Solutions

Move your business forward with cloud-based tools that increase collaboration, flexibility, and security.

Cloud solutions are integrated with your IT environment and supported locally, giving you the benefits of the cloud with expert guidance.

Microsoft 365

Email, collaboration, and productivity tools with tailored licensing, training, and ongoing support

Cloud hosting, virtual servers, and business apps designed for scalability and resilience

AI Solutions

We help businesses harness the power of AI to improve efficiency and productivity.

Microsoft Copilot

Integrate AI into Microsoft 365 to simplify tasks, streamline workflows, and enhance decision-making.

Cyber Security & Compliance

Protecting your business goes beyond tools — it’s about strategy, monitoring, and awareness.

Security isn’t optional — it’s part of your business’s foundation, and we make it simple and effective.

Cyber Essentials & Certifications

Demonstrate security best practices and protect against common threats.

Detect and respond to attacks before they impact your business.

Identify vulnerabilities and implement effective controls.

Educate your team to prevent social engineering and phishing attacks.

vCIO & vCISO Services

Our virtual leadership services provide strategic IT and cyber security guidance without hiring full-time executives.

These services ensure your technology supports business goals and mitigates risk, while giving you expert guidance locally.

vCIO

Define your IT strategy, roadmap, and technology investments to support growth.

Assess security posture, manage risk, and align IT with compliance standards.

Networking & Connectivity

We design, implement, and support secure, high-performance networks that are built to scale with your business and keep everything running reliably.

Network Design & Installation

From structured cabling to switches, routers, and Wi-Fi access points, we build networks that are reliable, secure, and scalable.

We protect your network with enterprise-grade firewalls, segmentation, and proactive monitoring

Modern businesses rely heavily on cloud applications like Microsoft 365, Teams, and SaaS tools. We optimise your network for these services, ensuring low-latency, high-speed access for all users, wherever they are.

Our team continuously monitors your network, spotting and resolving issues before they impact your business.

Business VoIP & Communication

We provide flexible communication solutions to keep your teams connected. These systems are supported locally and designed to scale with your business.

Tinkle Cloud VoIP

Local telephony delivered with expert setup and support.

Integrate calling into your collaboration tools for seamless communication.

IT Support with 24/7 security monitoring built in as standard. For everyone.

Why Choose S2 for IT Support?

Our award-winning support is built around being proactive, personal and genuinely easy to work with.

Local Engineers Who Respond Quickly

We support businesses across Norwich, Ipswich and the wider Norfolk/Suffolk area, meaning help is never far away and onsite support is fast when you need it.

Easy Ticketing via Portal & App

Log tickets, check progress and stay updated in real time. No chasing, no wondering.

Cyber Essentials–Aligned Processes

Security is built into everything we do.  From patching to device configuration, our support follows Cyber Essentials best practice as standard.

Truly Proactive Support

We don’t wait for things to break. We monitor your systems 24/7, resolve issues early and keep your business running with fewer interruptions.

Dedicated Support Pods

Work with a small, familiar team who knows you, your people and your environment. It means better communication and faster fixes.

24/7 Detection & Response

Every customer benefits from 24/7 security monitoring as standard.  No upgrades.  No extras.