Meet the Team

When not working, he can be found chasing around his three young children and loves getting out on his bike or going for a run to clear his head. He also helps with the coaching of our son’s football team.

Helen is a certified neurodiversity coach, and a trained Mental Health First Aider. She’s passionate about creating workplaces where people genuinely feel happy, supported, and able to be themselves.  She cares deeply about mental health, neurodivergence, and inclusive working practices, and works hard to make sure these values are part of everyday life across the organisation, not just words on paper. Through her leadership in HR, people strategy, and operations, she focuses on building positive teams and environments where people can grow, feel understood, and do their best work.  Outside of work, Helen is a mum of three who loves travelling, reading, and spending quality time with her family.

Matt has 15 years’ experience in sales, business development and account management, working across the energy, renewables, communications and IT sectors. He enjoys building strong relationships and helping clients get the most from their technology.  Before moving into sales and account management, Matt worked as a chef in a number of fine dining restaurants and still enjoys cooking in his spare time.  Outside of work, Matt is a big Derby County fan, regularly attends gigs and concerts, and has a proudly nerdy side, tinkering with his gaming rig and modding games.

With over 20 years in the IT industry, David has now returned to the MSP sector after a 10-year stint at a local motor manufacturer.

David likes to come up with creative solutions to unique problems, often thinking outside of the box.

When not sitting behind a keyboard he can be found competing in regional, national and international competitions that involve making holes in bits of cardboard with a precision long range hole-punch.

Andrew has a lot of experience with a wide range of IT solutions, having worked in the industry for over 15 years. On his days off, Andrew enjoys going for long walks with his partner and their dog Mabel, playing board games and kayaking on the Norfolk broads.

Jack has been working with computers in various ways for a few years now, but in the customer service industry for over a decade. When he’s not working you can find him getting in touch with his inner nerd, either gaming or painting. He also helps out at the family holiday let at the weekends

An experienced and approachable IT Technician who loves to help every customer who calls in. When not supporting the S2 client base, Alex can be found gaining more knowledge in the IT sector, reading and walking his dog across Norfolk’s countryside.

Introducing Luna, Alex’s Assistance Dog. Luna is a 2 year old Cavapoo, she loves walks, playing with her toys (of which she has many), getting treats for being a very good girl and doing lots of tricks.

Many people rely on a highly trained assistance dog, enjoying the additional emotional benefits and greater independence that such dogs bring. Alex works with Pawsable, who help him with his training of Luna and provide assistance to do so. Pawsable and Dogs for Autism focus on helping autistic individuals of any age who will significantly benefit from such a partnership.

Dominic has been working in IT roles for nearly a decade. He brings with him a wealth of experience in customer service and a passion for learning all things technical. When not at work, he can be found exploring the great outdoors or tinkering with his home IT lab.

Phil has been working in the IT industry for 7 years now. He enjoys getting hands on with technology and loves learning new systems. Outside of work he enjoys going for walks, playing on his Xbox and doing cross stitch.

Matt has a background in IT support for schools and a knack for diving into automation tasks; he loves using tools like Power Apps to streamline processes and has a passion for finding innovative solutions for clients. When he’s not troubleshooting tech issues, Matt enjoys creating digital art and animations, bringing a creative flair to the tech world.

Will started his career in an internal service desk and has many years’ experience in the public sector, private sector and MSPs. The thing he most enjoys in IT is helping his team and clients alike by sharing his knowledge and promoting new ideas to make life easier.

Will is a mental health champion and in his spare time likes to go for walks with his rescue greyhound, garden, watch wrestling and go on trips / adventures with his wife.

Jack has two years’ experience in the IT industry and is driven by a commitment to provide exceptional client satisfaction. When he’s not at work, you’ll likely find him indulging in his passions for MMA, culinary adventures and spending quality time with friends – though he’s also been known to sneak in a quick nap!

Miles thrives on providing IT support and tackling any customer problems as they come. Out of working hours, he enjoys playing video games, catching up on new movies and occasionally playing airsoft.

Dan has had a passion for IT and helping people since getting his first PC as a child. When he’s not at work, he loves playing in a weekly pool league, doing arts and crafts, playing board games with friends and catching up on new shows/movies.

Ben has been passionate about computers since he was young – gaming on the PS2 and Wii – and he loves sharing that passion. In his spare time he enjoys sci-fi and fantasy books, cycling and the great outdoors.

Hannah has been in customer facing roles for over 14 years, with experience in client relations, sales and commercial. She has spent the last 6 years living in New Zealand, Canada and the UK where she has been able to experience new cultures and meet lots of new people. When she is not working she enjoys travel, cooking, walking and snowboarding (when she is somewhere snowy of course!)

Freya is our Sales & Project Administrator, facilitating the smooth day-to-day running of the business and coordinating across the team.  She takes pride in supporting both colleagues and clients to deliver a consistently high standard of service.  Outside of work, she has a strong interest in health and fitness and enjoys continuing to develop her knowledge in this area.  She’s also equally passionate about personal development and is always looking for ways to learn, grow and improve.

Pippa is our Pink Spaghetti virtual admin hero, helping with accounts, HR admin and marketing. She keeps these areas running smoothly behind the scenes. We would be lost without her, she has been an amazing company resource.