Security Awareness & Human Risk Management

Humans are the first line of defence in any cyber security strategy, but they’re also the most targeted. Studies show that 36% of data breaches involve phishing, and 90% of breaches involve human error. Simple mistakes, like sharing passwords, emailing sensitive data to the wrong recipient, or clicking a malicious link, can have significant consequences for your business.

Our Human Risk Management (HRM) programmes help you understand and reduce these risks by turning your employees into proactive defenders against cyber threats.

Why Human Risk Management Matters

Even the most robust technical defences can be undermined by human error. HRM focuses on identifying vulnerable behaviours, educating staff, and embedding security best practices across your organisation.

This isn’t just training it’s a continuous, managed programme that combines learning, testing, and reporting to strengthen your business’s resilience.

By taking a structured approach to staff awareness, you can:

IT Support with 24/7 security monitoring built in as standard. For everyone.

How We Protect Your Team

Our HRM approach combines four core areas:

Personalised Security Awareness Training

Each user begins with a short gap analysis to identify knowledge weaknesses. Training is then tailored to address those risks using bite-sized videos, interactive courses, and compliance modules. Automated reminders ensure completion, keeping your workforce up to date without manual intervention.

We periodically test your staff with realistic phishing simulations. This allows you to measure resilience, track progress, and reinforce learning where it’s needed most.

Keep everyone aligned with your security processes using a pre-loaded policy library and custom policy templates. Employees can acknowledge policies electronically, and managers can track adoption and engagement easily.

Stolen credentials are often sold or shared on the dark web. We continuously monitor for compromised accounts associated with your team and alert you to risks before they are exploited.

HRM Packages

We offer two levels of service to suit businesses of different sizes and needs:

£2.50 per user/month

Core Package

Provides an essential foundation for human risk management, including: gap analysis, personalised security training, phishing campaigns, dark web monitoring, and risk reporting.

£3.50 per user/month

Advanced Package

Builds on Core with additional capabilities, such as policy management, custom training courses and phishing templates, and enhanced reporting, ideal for organisations needing deeper compliance and tailored security programmes.

Both packages are fully automated, easy to deploy, and managed by us, so your IT team can focus on strategic tasks while your employees stay educated and resilient.

Benefits at a Glance

By embedding HRM into your business, you can:

  • Transform employees into your first line of defence
  • Reduce user-related security incidents caused by human error
  • Ensure ongoing compliance with key standards
  • Understand your organisation’s human risk through scores and reports
  • Save time with automated training, phishing campaigns, and policy management